We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestsellers Paid (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://autontn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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reasonably priced item with an excellent quality. That's a bargain! Works great 👍 Really liKe it 😁
It comes with a wick stick that you place in the middle of the diffuser. I see this lasting a while but will eventually need changed — they have one replacement, but I don’t see anywhere that you could buy another to replace. I’ve only had it for one day, so I will update in a few weeks.
Very beautiful! Arrived well packed and protected. Thanks! Easy to use, can tilt the steam in several directions so it's super versatile for different cars. I spend a lot of time in my car for work. Definitely a must during these cold winter months to keep my skin and eyes from drying out.
Just wish it diffused intermittently
I am in LOVE with this! If you are looking for an oil defuser for your car - just stop and order this one. It arrived so quickly, is bigger than i expected (this is a good thing), suuuuper easy to set up and use, and works perfectly! I love the two settings - I use the second one that sprays intermittent for aroma therapy. The stream is strong, on both settings, and with 49ml of water and half an ml of fragrance oil, the smell is perfect.
I liked how it's flexible for various plug positions. It was easy to fill and use. The container is small though. I almost missed the cute little power button on the top. Worked great. I was surprised by how much steam was coming out of it! The scent wasn't super strong, not sure if that's because of the filter or maybe I needed more essential oil. They include an extra filter, but I wasn't sure how to replace it.
Everything very well made and very well designed. recommend!
My car ride to work today was extra lovely with this diffuser going! I added about 5 drops of essential oil and it plugs right in to my cigarette lighter . You can add any oil you want and it lets out a good amount of mist. Very happy with the quality and price and how simple it is to use.
I loved this diffuser but because it sits directly under my radio in my car I can’t use it. The mist affects my touchscreen...😩